Chris McCarron of GoGoChimp on Conversion Rate Optimization (CRO) [#25]

Chris McCarron is the founder of GoGoChimp, a CRO agency that’s worked with marketing names like Neil Patel and Noah Kagan. In this episode we get into how to actually improve your conversion rates – from diagnosing where people are dropping off, to running tests with low traffic, to the trust signals that most indie products are getting wrong.


Timestamps:

  • [00:02] When to start CRO – and minimum traffic thresholds
  • [00:04] Why dramatic changes beat small tweaks on low-traffic sites
  • [00:07] The #1 conversion killer
  • [00:10] How to diagnose drop-offs
  • [00:17] Heatmaps and visitor recordings – what to look for
  • [00:19] Above the fold – what you have seconds to communicate
  • [00:25] Trust signals
  • [00:31] How a CRO audit is done

Key links:

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